.support-layout {
  display: grid;
  grid-template-columns: minmax(280px, .8fr) minmax(0, 1.4fr);
  gap: 20px;
  align-items: start;
  min-width: 0;
}
.support-panel {
  min-width: 0;
  color: var(--text, #302a25);
  background: var(--panel, #fffdfb);
  border: 1px solid var(--line, #e7dfd5);
  border-radius: 20px;
  box-shadow: 0 5px 20px rgb(74 54 32 / 3%);
  overflow: hidden;
}
.support-panel *, .giga-image-viewer * { box-sizing: border-box; }
.support-panel button, .support-panel input, .support-panel select, .support-panel textarea { font-family: inherit; }
.support-panel button { cursor: pointer; }
.support-panel button:disabled { cursor: default; }
.support-panel .btn, .support-image-button, .support-document-button {
  min-height: 44px;
  min-width: 44px;
  white-space: normal;
  overflow-wrap: anywhere;
}
.support-panel button:focus-visible, .support-panel input:focus-visible,
.support-panel select:focus-visible, .support-panel textarea:focus-visible {
  outline: 2px solid var(--accent, #e87c2b);
  outline-offset: 3px;
}
.support-filters {
  padding: 18px;
  border-bottom: 1px solid var(--line, #e7dfd5);
  display: grid;
  gap: 12px;
}
.support-filters input, .support-filters select, .support-compose textarea {
  width: 100%;
  min-width: 0;
  max-width: 100%;
  min-height: 44px;
  font-size: 14px;
  color: var(--text, #302a25);
  background: var(--panel, #fffdfb);
  border: 1px solid var(--line, #e7dfd5);
  border-radius: 12px;
}
.support-tabs { display: flex; gap: 6px; }
.support-tabs .btn { flex: 1; min-width: 0; font-size: 13px; }
.support-tabs .active { background: var(--accent-action, #b85312); border-color: var(--accent-action, #b85312); color: var(--accent-ink, #fff); }
.support-ticket-list {
  padding: 10px;
  max-height: 650px;
  overflow: auto;
  overscroll-behavior-y: contain;
  scrollbar-width: thin;
  scrollbar-color: var(--line, #e7dfd5) transparent;
}
.support-ticket {
  display: block;
  text-align: left;
  width: 100%;
  min-height: 44px;
  min-width: 0;
  padding: 16px 12px;
  color: var(--text, #302a25);
  background: transparent;
  border: 1px solid transparent;
  border-radius: 12px;
  margin-bottom: 6px;
}
.support-ticket:hover { background: var(--panel-2, #f7f3ee); }
.support-ticket.active { background: var(--panel-2, #f7f3ee); border-color: var(--accent, #e87c2b); }
.support-ticket-head, .support-message-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 6px 10px;
  color: var(--muted, #81766b);
  font-size: 11px;
  line-height: 1.5;
  overflow-wrap: anywhere;
}
.support-message-meta > * { min-width: 0; }
.support-message-meta strong { color: var(--soft, #5e534b); }
.support-ticket h3 { margin: 8px 0 6px; font-size: 14px; line-height: 1.5; overflow-wrap: anywhere; }
.support-ticket p { margin: 5px 0; color: var(--muted, #81766b); font-size: 12px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.support-ticket small { color: var(--soft, #5e534b); font-size: 11px; }
.support-pager {
  padding: 12px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  border-top: 1px solid var(--line, #e7dfd5);
  font-size: 12px;
  color: var(--muted, #81766b);
}
.support-pager .btn { font-size: 12px; padding: 10px 12px; }
.support-empty { padding: 44px 24px; text-align: center; color: var(--muted, #81766b); font-size: 14px; line-height: 1.8; }
.support-empty strong { color: var(--text, #302a25); font-size: 17px; display: block; margin-bottom: 7px; }
.support-thread-head { padding: 22px; border-bottom: 1px solid var(--line, #e7dfd5); }
.support-thread-head h2 { font-size: 20px; line-height: 1.45; margin: 10px 0; overflow-wrap: anywhere; }
.support-thread-head .actions { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 10px; }
.support-thread-head .actions span { font-size: 12px; color: var(--muted, #81766b); }
.support-source {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 14px;
  margin: 18px 0 0;
  padding: 16px;
  background: var(--panel-2, #f7f3ee);
  border: 1px solid var(--line, #e7dfd5);
  border-radius: 12px;
}
.support-source > * { min-width: 0; }
.support-source dt { font-size: 11px; letter-spacing: .02em; color: var(--muted, #81766b); margin-bottom: 5px; }
.support-source dd { font-size: 12px; line-height: 1.6; margin: 0; overflow-wrap: anywhere; }
.support-source .support-subscription.active { color: var(--success, #327b50); font-weight: 600; }
.support-source .support-subscription.unknown { color: var(--muted, #81766b); }
.support-thread-body {
  min-width: 0;
  padding: 22px;
  max-height: 620px;
  background: var(--panel, #fffdfb);
  overflow: auto;
  overscroll-behavior-y: contain;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: thin;
  scrollbar-color: var(--line, #e7dfd5) transparent;
}
.support-messages { display: flex; flex-direction: column; gap: 18px; min-width: 0; }
.support-message { width: 90%; min-width: 0; align-self: flex-start; }
.support-message.admin { align-self: flex-end; }
.support-message-text {
  background: var(--panel-2, #f7f3ee);
  border: 1px solid var(--line, #e7dfd5);
  border-radius: 16px 16px 16px 4px;
  color: var(--text, #302a25);
  font-size: 14px;
  line-height: 1.75;
  padding: 14px 16px;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  margin-top: 6px;
}
.support-message.admin .support-message-text { background: var(--panel, #fffdfb); border-radius: 16px 16px 4px 16px; border-color: var(--accent, #e87c2b); }
.support-system { font-size: 12px; text-align: center; color: var(--muted, #81766b); white-space: pre-wrap; overflow-wrap: anywhere; }
.support-compose { padding: 20px; border-top: 1px solid var(--line, #e7dfd5); }
.support-compose textarea { min-height: 110px; padding: 14px; line-height: 1.65; resize: vertical; }
.support-compose .actions { display: flex; flex-wrap: wrap; justify-content: space-between; margin-top: 12px; gap: 10px; align-items: center; }
.support-compose .btn { font-size: 13px; }
.support-compose .muted { font-size: 11px; line-height: 1.7; color: var(--muted, #81766b); }
.support-compose fieldset { border: 0; padding: 0; margin: 0; min-width: 0; }
.support-attachment { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; margin: 12px 0; font-size: 12px; color: var(--soft, #5e534b); overflow-wrap: anywhere; }
.support-attachment img { width: 44px; height: 44px; flex: 0 0 auto; object-fit: cover; border: 1px solid var(--line, #e7dfd5); border-radius: 8px; }
.support-attachment span { flex: 1; min-width: 0; }
.support-attachment .btn { padding: 10px; }
.support-closed { padding: 20px; border-top: 1px solid var(--line, #e7dfd5); font-size: 13px; color: var(--muted, #81766b); line-height: 1.8; }
.support-unread { background: var(--accent-action, #b85312); color: var(--accent-ink, #fff); padding: 3px 8px; font-size: 11px; font-weight: 600; border-radius: 12px; }
.support-error { color: var(--danger, #ae4037); font-size: 13px; padding: 14px 18px; line-height: 1.7; overflow-wrap: anywhere; }
.support-image { display: block; max-width: 100%; max-height: 350px; border-radius: 10px; margin-top: 10px; object-fit: contain; }
.support-image-button, .support-document-button {
  display: inline-flex;
  align-items: center;
  padding: 10px 0;
  border: 0;
  background: transparent;
  color: var(--soft, #5e534b);
  font: inherit;
  font-size: 13px;
  line-height: 1.5;
  text-align: left;
  text-decoration: underline;
  text-decoration-color: var(--accent, #e87c2b);
  text-underline-offset: 4px;
  cursor: pointer;
}
.support-image-button:hover, .support-document-button:hover { color: var(--text, #302a25); }
.support-older { width: 100%; margin-bottom: 18px; }
.support-note { margin-bottom: 15px; font-size: 13px; line-height: 1.7; color: var(--muted, #81766b); }
.support-panel [hidden] { display: none !important; }
.support-panel .sr-only { position: absolute; width: 1px; height: 1px; padding: 0; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
.support-transfer-label { display: inline-block; margin-top: 10px; border: 1px solid var(--line, #e7dfd5); border-radius: 8px; padding: 5px 8px; font-size: 11px; color: var(--soft, #5e534b); background: var(--panel-2, #f7f3ee); }
.support-proofs { display: grid; gap: 12px; margin-top: 12px; white-space: normal; }
.support-proof { min-width: 0; border-top: 1px solid var(--line, #e7dfd5); padding-top: 10px; }
.support-proof-name { display: block; font-size: 12px; color: var(--muted, #81766b); overflow-wrap: anywhere; }
.support-proof .support-image { margin-top: 8px; }

/* A top-layer viewer keeps authenticated image blobs inside Telegram. */
.giga-image-viewer {
  position: fixed;
  inset: 0;
  box-sizing: border-box;
  width: 100%;
  height: 100%;
  max-width: none;
  max-height: none;
  margin: 0;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: var(--bg, #f6f1e9);
  color: var(--text, #302a25);
  overflow: hidden;
  overscroll-behavior: contain;
}
.giga-image-viewer[open] { display: flex; flex-direction: column; }
.giga-image-viewer::backdrop { background: var(--bg, #f6f1e9); }
.giga-image-toolbar {
  flex: 0 0 auto;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  padding: calc(12px + env(safe-area-inset-top)) max(12px, env(safe-area-inset-right)) 12px max(12px, env(safe-area-inset-left));
  border-bottom: 1px solid var(--line, #e7dfd5);
  background: var(--panel, #fffdfb);
}
.giga-image-title { min-width: 0; flex: 1 1 140px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 14px; line-height: 1.4; }
.giga-image-controls { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; flex: 0 1 auto; min-width: 0; max-width: 100%; margin-left: auto; }
.giga-image-controls button {
  display: grid;
  place-items: center;
  flex-shrink: 0;
  min-width: 44px;
  height: 44px;
  padding: 0 10px;
  margin: 0;
  border: 1px solid var(--line, #e7dfd5);
  border-radius: 10px;
  background: var(--panel, #fffdfb);
  color: var(--text, #302a25);
  font: 600 12px/1.2 -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  cursor: pointer;
}
.giga-image-controls button:hover { background: var(--panel-2, #f7f3ee); }
.giga-image-controls button:nth-child(-n+2) { font-size: 20px; }
.giga-image-controls button:disabled { opacity: .4; cursor: default; }
.giga-image-controls button:focus-visible { outline: 2px solid var(--accent, #e87c2b); outline-offset: 2px; }
.giga-image-controls .giga-image-close { font-size: 25px; }
.giga-image-scale { font: 12px/1.4 -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif; color: var(--muted, #81766b); min-width: 36px; text-align: center; max-width: 90px; }
.giga-image-stage { flex: 1 1 0; min-width: 0; min-height: 0; overflow: auto; overscroll-behavior: contain; touch-action: pan-x pan-y; -webkit-overflow-scrolling: touch; padding-bottom: env(safe-area-inset-bottom); }
.giga-image-canvas { display: grid; place-items: center; min-width: 100%; min-height: 100%; width: max-content; height: max-content; }
.giga-image-full { display: block; flex: none; max-width: none; max-height: none; margin: 0; border: 0; border-radius: 0; object-fit: contain; user-select: none; -webkit-user-select: none; }

@media (max-width: 1000px) {
  .support-layout { grid-template-columns: minmax(0, 1fr); gap: 16px; }
  .support-ticket-list { max-height: 330px; }
  .support-thread-body { max-height: 580px; }
}
@media (max-width: 600px) {
  .support-panel { border-radius: 16px; }
  .support-filters, .support-thread-head, .support-thread-body, .support-compose { padding: 16px; }
  .support-filters input, .support-filters select, .support-compose textarea { font-size: 16px; }
  .support-source { grid-template-columns: minmax(0, 1fr); padding: 14px; }
  .support-thread-head h2 { font-size: 18px; }
  .support-thread-body { max-height: 55vh; max-height: 55dvh; }
  .support-message { width: 96%; }
  .support-message-text { padding: 12px; }
  .support-compose .actions { align-items: stretch; }
  .support-compose .actions .btn { flex: 1 1 100%; }
  .giga-image-controls { flex-basis: 100%; margin-left: 0; }
}